Eigenn

Payments and Collections

Eigenn treats payments as part of the finance operating record. A payment event should update the customer, invoice, cash view, collection risk, and forecast assumptions that depend on it.

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payments.eigenncash impact

payment movement

$18.4K

5 delays | Payment state becomes operating context, not only processor history.

Invoice

Processor

Bank

Forecast

Cash movement

$18.4K

1Stripe event synced
2Customer behavior linked
3Collection delay modeled

Live

Payment events update the workspace

Linked

Payments stay tied to invoices and customers

Modeled

Collection timing feeds cash scenarios

Payment status is not enough when cash timing matters

A payment link can collect money, but operators need to know what paid, what slipped, which customer changed behavior, and how the timing affects runway.

Fragmented

Payment state lives away from customer context

Reactive

Cash timing surprises arrive after the fact

Manual

Forecasts ignore collections unless someone updates them

How payment movement works

A payment link can collect money, but operators need to know what paid, what slipped, which customer changed behavior, and how the timing affects runway.

01

Connect payment events

Sync payment state from invoice links, processors, bank activity, and reconciliation workflows.

02

Attach customer context

Keep payment behavior, replies, collection notes, and invoice status on the record.

03

Reflect cash timing

Feed payment delays and collection assumptions into runway and stress-test scenarios.

Payments connected to cash decisions

Move beyond whether a customer paid into what the payment means for the business.

Payment links

Give customers a clear payment path while keeping status attached to the finance record.

Processor sync

Connect Stripe and other payment context to customers, invoices, and transactions.

Payment event timeline

Track paid, failed, delayed, partial, and disputed states alongside comments and owners.

Collections risk

Surface timing changes that should affect AR review and cash scenarios.

Customer behavior

Use payment history to inform customer decisions and follow-up tone.

Forecast inputs

Use collection timing and payment movement as assumptions in the runway model.

Where this shows up in the week

01

Collection-delay scenario

Model what happens if top customers pay two or four weeks late.

02

Customer payment review

Review payment behavior before approving another project or changing terms.

03

Cash timing update

Let payment movement update the cash review before the team meets.

Payment timing and runway
“Payment state is finally connected to the cash question. We can see what moved and what it does to runway.”

Founder

Agency business

“Collections work is easier because the customer behavior is visible before anyone follows up.”

Revenue operations lead

B2B services company

“When payment timing slips, the forecast assumption is no longer buried in a spreadsheet.”

Fractional CFO

SaaS portfolio

“Stripe still handles payment processing. Eigenn gives our team the operating context around it.”

Controller

Professional services firm

Connect payment movement to the forecast

Keep payment state, customer behavior, and cash timing in one workspace.

See Your RunwayBook a Demo

No credit card required. Start with one finance review and expand from there.

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